Work With Hemly Cider

 
 

Tasting Room Attendant

Hemly Cider’s tasting room attendant provides an exceptional experience to guests of the cidery through his or her cider knowledge, stellar customer service and sales driven attitude. A tasting room associate is responsible for the sale of cider and actively soliciting new members to our Cider Club. The associate also provides assistance with set-up and breakdown of most cidery events. This is a part-time position that requires weekend availability.

Specific Responsibilities Include (but are not limited to):

  • Greet all visitors with enthusiasm.

  • Lead guests through cider tasting experiences – educating them about the Hemly story, fruit, varietals and the brand.

  • Ensure a fun, memorable and educational customer experience.

  • Work towards developing relationships with guests to convert into Cider Club members.

  • Build long lasting relationships with Hemly customers and cider club members.

  • Manage and maintain Square POS.

  • Support the team to meet and exceed sales goals.

Tasting Room daily operations:

  • Opening and closing, stocking cider and retail products, and assisting with the proper display and pricing of retail items

  • Responsibly pour selected cider for visitors according to tasting room guidelines and procedures and in accordance with laws and regulations

  • Develop basic knowledge of the cider and cider making practices to continually promote and educate guests on the cidery and its offerings.

  • Handle POS transactions on a Square register

  • Provide all guests with excellent customer service.

  • Available to work special cidery events on weekends and evenings.

  • Clean tasting room, bathroom facilities, wash and properly store glassware used in the tasting room.

  • Responsible for ensuring all cider shipments are properly packaged.

  • Always maintain a professional and polished appearance.

General Requirements:

  • Must be at least 21 years of age

  • The cidery is open 3 days a week; this position requires that you work days, evenings and holidays as scheduled/agreed

  • This position requires the ability to lift 40lbs on a regular basis and stand for 6 - 8 hours

  • Excellent communication and sales skill are essential

  • 1 - 2 years employment in a similar environment such as: retail, restaurant, hospitality or customer service

  • Cash handling experience and basic math skills

  • Flexibility and ability to manage constantly changing priorities with enthusiasm

  • Ability to follow company policies and procedures regarding federal and state shipping compliance

A competitive salary and performance incentives are available for suitably qualified candidates.

Interested candidates should email a resume and a brief statement describing their qualifications to sarah@hemlycider.com